Delivery Information – Zeroturns.co.uk
Zeroturns.co.uk, part of Acle Motor Company Ltd, is committed to delivering your machinery quickly, safely, and reliably. This page explains our delivery process, costs, and coverage.
1. Delivery Areas
We deliver across:
- Norfolk, Suffolk, Cambridgeshire, Lincolnshire, Essex, and nationwide across the UK.
- For local deliveries, we can arrange on-site product demonstrations or handovers.
2. Delivery Options & Costs
Delivery depends on the size and type of machinery:
| Product Type | Delivery Method | Typical Timeframe | Cost |
|---|---|---|---|
| Small equipment (light mowers/accessories) | Courier | 2-10 working days | Calculated at checkout |
| Large machinery (zero-turn mowers, flail mowers) | Specialist transport | 5–10 working days | Free, Hightlands and Ireland are extra |
| Local deliveries (Norfolk/Suffolk) | Direct delivery by Zero-Turns.co.uk | 1–10 working days | Free or discounted for nearby customers |
All delivery times are estimates. We will confirm the exact date once your order is processed.
3. Order Processing
- Orders are processed Monday to Friday, 9:00 am – 5:00 pm.
- Once your order is ready for dispatch, we will email you a confirmation and tracking details (where applicable).
- For large equipment, we will contact you to arrange a suitable delivery time.
4. Preparing for Delivery
To ensure smooth delivery:
- Ensure your address is correct and accessible for large machinery.
- For on-site deliveries, confirm that someone will be available to receive the equipment.
- Check dimensions/weight if delivery requires special arrangements.
5. Damaged or Missing Items
If any products arrive damaged or missing:
- Contact Zero-Turns.co.uk immediately at sales@zero-turns.co.uk or [Insert phone number].
- Provide photos and details of the issue.
- We will arrange a replacement, repair, or collection as quickly as possible.
